A Selected Portfolio
A Selected Portfolio
My work has included UX research and design for enterprise tools, learning experience design, and product documentation.
My work has included UX research and design for enterprise tools, learning experience design, and product documentation.
Secret Lifecycle Management
Secret Lifecycle Management
An IDE plugin that accelerates speed-to-market for DevOps engineers.
An IDE plugin that accelerates speed-to-market for DevOps engineers.
Engineers navigate through many open windows and browser tabs to manage secrets while building products. This perpetuates repetitive task switching that negatively impacts individual productivity and, in turn, department OKRs.
Engineers navigate through many open windows and browser tabs to manage secrets while building products. This perpetuates repetitive task switching that negatively impacts individual productivity and, in turn, department OKRs.
MY ROLES
MY ROLES
User research
Prototyping
Usability testing
User research
Prototyping
Usability testing
API Lifecycle Management
API Lifecycle Management
Usability audit and user research to optimize underperforming features.
Usability audit and user research to optimize underperforming features.
User analytics reported that several new features in a custom API management web app was low in user satisfaction and usability benchmarks. This lead to an increase in the number of support tickets.
User analytics reported that several new features in a custom API management web app was low in user satisfaction and usability benchmarks. This lead to an increase in the number of support tickets.
MY ROLES
MY ROLES
User research
Data analytics
Stakeholder workshops
Prototyping & A/B testing
Content design
User research
Data analytics
Stakeholder workshops
Prototyping & A/B testing
Content design
Enterprise Dashboard
Enterprise Dashboard
An engineering dashboard with metrics for product teams
An engineering dashboard with metrics for product teams
Designed a DORA dashboard to with real-time performance insights for product teams. This dashboard supported a strategic initiative to improve engineering standards and quality across the enterprise.
Designed a DORA dashboard to with real-time performance insights for product teams. This dashboard supported a strategic initiative to improve engineering standards and quality across the enterprise.
MY ROLES
MY ROLES
User research
D&F workshops
Interface design
Prototyping
User research
D&F workshops
Interface design
Prototyping
Developer Assist Plugin Suite
Developer Assist Plugin Suite
A suite of plugins that combines multiple routine checks and scans on source code, initiated by a single button.
A suite of plugins that combines multiple routine checks and scans on source code, initiated by a single button.
DevOps Engineers switch between multiple interfaces while working on coding tasks — to run vulnerability scans, unit tests, initiate deploy pipelines, and other tasks. This repetitive task-switching negatively affects team productivity and introduces errors in the workflow, thereby also affecting team and department OKRs.
DevOps Engineers switch between multiple interfaces while working on coding tasks — to run vulnerability scans, unit tests, initiate deploy pipelines, and other tasks. This repetitive task-switching negatively affects team productivity and introduces errors in the workflow, thereby also affecting team and department OKRs.
MY ROLES
MY ROLES
User research
Design System
Prototyping & A/B testing
User research
Design System
Prototyping & A/B testing
Virtual Onboarding
Virtual Onboarding
An immersive, gamified, self-directed learning solution that puts the onboarding program into the hands of new hires
An immersive, gamified, self-directed learning solution that puts the onboarding program into the hands of new hires
In their first month, new employees are unable to fully engage with their teams and projects because of multiple onboarding and induction programs. This leads to an unstructured schedule and results in delayed productivity that affects product roadmaps and OKRs.
In their first month, new employees are unable to fully engage with their teams and projects because of multiple onboarding and induction programs. This leads to an unstructured schedule and results in delayed productivity that affects product roadmaps and OKRs.
MY ROLES
MY ROLES
User research
Learning Design
Narrative and game design
3D Prototyping (Unity 3D)
VR photography
Usability testing
User research
Learning Design
Narrative and game design
3D Prototyping (Unity 3D)
VR photography
Usability testing
DevOps Ecosystem Learning Design
DevOps Ecosystem Learning Design
An interactive quick-start learning pathway for new hires and new teams
An interactive quick-start learning pathway for new hires and new teams
The DevOps ecosystem comprises many tools and technologies. With mergers and acquisitions, new developer tools, products and tech stacks get added to the existing ecosystem. Because of this ever-growing complexity, the 5000+ engineering community often overlook newly added tools and features that can positively affect productivity, efficiency, business goals, and OKRs.
The DevOps ecosystem comprises many tools and technologies. With mergers and acquisitions, new developer tools, products and tech stacks get added to the existing ecosystem. Because of this ever-growing complexity, the 5000+ engineering community often overlook newly added tools and features that can positively affect productivity, efficiency, business goals, and OKRs.
MY ROLES
MY ROLES
Project Management
Stakeholder workshops
Instructional design
Content design & strategy
Project Management
Stakeholder workshops
Instructional design
Content design & strategy
Collaborative Robot
Collaborative Robot
An interactive ‘cobot’ that can handle customer management for insurance agencies.
An interactive ‘cobot’ that can handle customer management for insurance agencies.
Market research showed that AI and its subsets (computer vision, NLP, machine learning, etc.) were being efficiently combined in collaborative robotics, pointing towards a future where human-robot collaboration will revolutionize industries.
This was a strategic research endeavour focused on long-term innovation, exploring the intersection of machine learning and HCI.
Market research showed that AI and its subsets (computer vision, NLP, machine learning, etc.) were being efficiently combined in collaborative robotics, pointing towards a future where human-robot collaboration will revolutionize industries.
This was a strategic research endeavour focused on long-term innovation, exploring the intersection of machine learning and HCI.
MY ROLES
MY ROLES
Stakeholder workshops
Market research
Product design
Interaction design
Conversational UX
3D prototyping
Stakeholder workshops
Market research
Product design
Interaction design
Conversational UX
3D prototyping
Hail Damage Mobile App
Hail Damage Mobile App
A mobile app to upload and classify hail damage. Images are used to a train a deep learning model to estimate number of dents.
A mobile app to upload and classify hail damage. Images are used to a train a deep learning model to estimate number of dents.
MY ROLES
MY ROLES
Wireframing
UXD & prototyping
Wireframing
UXD & prototyping
Simulated Virtual Reality (VR) training
Simulated Virtual Reality (VR) training
A learning experience that puts new insurance adjusters in a virtual simulated environment to learn critical on-the-job skills.
A learning experience that puts new insurance adjusters in a virtual simulated environment to learn critical on-the-job skills.
The virtual reality (VR) simulation provided hands-on training in assessing various types of property damage, including smoke, fire, hail, and water damage.
The virtual reality (VR) simulation provided hands-on training in assessing various types of property damage, including smoke, fire, hail, and water damage.
MY ROLES
MY ROLES
User research
3D prototyping in Unity
Immersive UX design for environment
Learning design
User research
3D prototyping in Unity
Immersive UX design for environment
Learning design
Narrative-based Training on Mobile
Narrative-based Training on Mobile
A experimental narrative-based mobile game as a training tool. Built using Unity and Playmaker (visual scripting).
A experimental narrative-based mobile game as a training tool. Built using Unity and Playmaker (visual scripting).
MY ROLES
MY ROLES
Vector art
2D scene design
Visual scripting
Vector art
2D scene design
Visual scripting
Technical Reports & Whitepapers
Technical Reports & Whitepapers
In my role as content lead, I worked closely with department heads and subject matter experts to assess and document the potential of cutting-edge technologies for the insurance industry. These reports were instrumental in securing funding for innovative projects.
In my role as content lead, I worked closely with department heads and subject matter experts to assess and document the potential of cutting-edge technologies for the insurance industry. These reports were instrumental in securing funding for innovative projects.
MY ROLES
MY ROLES
Market research
Technical writing
Content design
Market research
Technical writing
Content design
Archived Work
Archived Work
Android Auto Infotainment and ECommerce
Android Auto Infotainment and ECommerce
